Privacy Policy
International School Eastern Seaboard (ISE) respects the privacy of people who visit our public website. This policy explains what information we collect through this website, why we use it, and how you can contact us about it. ISE handles personal data in accordance with Thailand’s Personal Data Protection Act B.E. 2562 (2019) (PDPA) and other applicable laws. This policy explains the information collected through the public website and is intended to give notice of that processing; a form may provide additional details when needed.
Who is responsible
The data controller is the International School Eastern Seaboard (referred to as “ISE,” “we,” or “us”), located at 282 Moo 5 Tumbon Bowin, Sriracha, Chonburi, Thailand. For questions or requests about personal data, contact ise@ise.ac.th.
Scope
This policy applies to the public website at [insert website domain] and information collected through its public-facing pages and forms. It does not cover information processed through admissions, student or parent portals, learning platforms, employment systems, or other school services. Those services may have separate privacy notices.
Information we collect
Depending on how you use the website, we may collect:
- Contact and enquiry information you choose to submit, such as your name, email address, telephone number, the student’s year level, and the contents of your message.
- Technical and usage information generated when you visit, such as IP address, device and browser details, pages visited, timestamps, and interactions recorded through cookies or similar technologies. The exact information depends on the website configuration.
- Information you provide when you contact us by email or telephone after visiting the website.
Please do not submit sensitive personal information or detailed information about a child through a general website enquiry form unless the form specifically asks for it and explains why it is needed.
How and why we use information
We use website information to respond to enquiries; provide information about ISE and its programmes; operate, protect, troubleshoot, and improve the website; understand website usage where permitted; and meet legal obligations or establish, exercise, or defend legal claims. We will explain any additional purpose at the point of collection.
Where required, we rely on your consent. Other processing may be based on steps you ask us to take before entering a contract, our legitimate interests in operating and improving the website, or a legal obligation. The applicable basis depends on the specific information and purpose. We do not treat your consent to optional cookies as a condition for browsing the website.
Who may receive information
We may make information available to authorised ISE personnel and service providers who support the website, communications, security, or analytics, where applicable. We may also disclose information where required by law or necessary to protect rights and safety. The provider and recipient categories must be confirmed against the services actually used by the website.
Storage, retention, and security
We keep personal information only for as long as needed for the purpose for which it was collected, to meet applicable legal requirements, or to handle a claim. We use reasonable technical and organisational safeguards designed to protect information against loss, unauthorised access, use, or disclosure.
Your rights and choices
Under the Thai PDPA and subject to applicable conditions, you may ask to access or obtain a copy of your personal data, correct it, delete or destroy it, restrict or object to certain processing, withdraw consent where processing is based on consent, or request a portable copy where applicable. You may also lodge a complaint with the competent Thai authority. To make a request, contact [insert privacy contact email]. We may need to verify your identity before responding.
Children
ISE is a school, and the website may receive enquiries from parents or guardians about children. Please use the website forms as directed and provide only information necessary for the enquiry. Where consent is required to process a child’s personal data, ISE will follow the requirements of applicable law, including obtaining consent from a parent or legal representative where required.
Third-party links and updates
The website may link to websites or services operated by others. Their privacy practices are governed by their own notices. We may update this policy when the website or our practices change. The latest version will be posted on this page with its effective date.
Effective date: August 12, 2026.